Optimization of IT Infrastructure to maximize productivity

Over the years, the client had developed need-based IT applications internally in a decentralized manner. The continual additions and acquisitions increased the complexity of the technology platforms, leading to duplication of effort.

The Client engaged with Nexdigm (SKP) for maintenance of its decentralized IT need-based additions and their synchronization on multiple platforms.

• Maintenance of need-based additions
  The IT solutions team developed and added newer modules and features to the existing application to meet growing business requirements. This led to a ballooning infrastructure budget and increased maintenance needs.
• Synchronizing multiple platforms
  Inorganic growth complicated the application architecture, and only a handful of people could understand it. This made it difficult to define the data path within a group.

Partnering with the integrated internal IT team, SKP adopted the following approach:

• Developed policies and procedures for IT security to achieve the company’s vision.
• Helped the management to understand the IT infrastructure, its requirements, and existing gaps by conducting a comprehensive walkthrough of various processes and applications used by the IT security team
• Evaluated distribution of the IT budget across various procurements and developed a procurement system which was need-based
• Developed a Responsibility Accountability Consulted Informed (RACI) matrix to define the roles and responsibilities of the company’s in-house IT team
• Researched the technology used by the Client’s industry peers to identified the technology best suited to their requirements
• Worked with the Client’s IT Infrastructure team to develop a resource plan where we either dispose or reuse the redundant infrastructure
• Clearly demarcated the IT Security Operations Centre room to ensure restricted access for authorized personnel and assisted the IT team in identifying and building a Data Center
• Helped the Client identify skilled resources to efficiently handle in-house IT functions
• Supported vendor negotiations for the ‘Terms of Business’ to achieve the required quality standards

• A defined procurement procedure and established vendor evaluation process to ensure standard obtainment of all IT infrastructure at best prices
• A holistic view of the cost associated with IT infrastructure purchase and maintenance
• Reduction of up to 30% in purchase costs by reducing arbitrary purchases
• Expected reduction of 55% in the redundant purchases of IT infrastructure and supporting applications by the third year

• Ensured that the development of the Data Centerdidn’t disturb ‘business as usual’ activities by adopting a phased approach
• Established a clear forecast for the requirements and expectations
• Optimized the spend on IT resources using complementing applications with a longer shelf life
• Planned to achieve breakeven on investments within 3-4 years, with benefits continued beyond the third year

Nexdigm (SKP) defined the procurement procedure and established a vendor evaluation process to ensure standard obtainment of all IT infrastructure at best prices. We managed to achieve a reduction of up to 30% in purchase costs by reducing arbitrary purchases. We also achieved a reduction of 55% in the redundant purchases of IT infrastructure and supporting applications by the third year.

Nexdigm (SKP) ensured the client had established a clear forecast for the requirements and expectations and optimized the spend on IT resources using complementing applications with a longer shelf life. The result was a planned breakeven on investments within 3-4 years, with benefits continued beyond the third year.