Project management services for the setting-up of a distribution and replenishment hub in Singapore for the APAC region

Cardinal Health acquired a business segment from another multinational company. The acquired business encompassed multiple product categories in numerous geographies across the globe. This acquisition necessitated the setting-up of a distribution and replenishment center in Singapore for the APAC region.

Setting-up of a facility, with an OTC process, was being done for the first time in Cardinal Health. The following aspects made the project a unique challenge:

• Involvement of stakeholders from different time zones
• Product management across multiple countries
• Integration of Cardinal Health’s IT systems with those of the vendor
• Multiple currency billing feature

Nexdigm (SKP)’s involvement in the project began with providing a detailed financial analysis of project scenarios. The project plan included a detailed work breakdown structure, budgets, timelines as well as contingencies in case of delays. The monitoring framework included a weekly cadence with various stakeholders for status updates and escalations, if any.

The Hub became operational as per the schedule. The main objectives of being able to accept orders, ship orders and invoice customers were achieved within the budgeted cost and duration. In addition, we ensured that the entire process was carried out without causing any form of business disruption.